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Contact Us


PRODUCT QUESTIONS

Product Questions

info@PongCase.com

Send us an email and we'll reply within 1-2 business days.


   

DAMAGED CASES

       

Damaged Cases

       

returns@PongCase.com

       

Each of our cases comes with a 1 year warranty. Please send your damaged case to the return address listed below. Upon receipt, we will process the replacement order within 2-3 business days.

ORDER INFORMATION

Order Information

orders@PongCase.com

Please include the order number for all order inquiries.


SHIPPING QUESTIONS

Shipping Questions

orders@PongCase.com

Your order will be shipped within one business day from the time it was placed. Please note this excludes weekends and holidays.

Free economy shipping on all US orders.

For orders outside the US

Your purchase includes shipping and handling only.  Note that any Duty or VAT charges are the responsibility of the customer.  Please email info@PongCase.com with questions or concerns.

RETURNS AND EXCHANGES

Returns and Exchanges

returns@PongCase.com

Please send us your return within 60 days of purchase. Our 60 day return policy applies to orders placed on Pongcase.com and Amazon.com only.

Need a return label? Email and we will provide you with a return label and RMA number. Please allow up to 7 business days for our team to process the return and issue a refund or replacement.

Return Address:
Antenna79 - Returns
1010 S. Coast Highway 101
Suite 105
Encinitas, CA 92024